Hosted Servers | Cloud Hosting

Hosted Servers & Cloud Hosting in Norfolk, Suffolk & Essex

Having your own server in the cloud gives your business so many more options, whether it be running bespoke applications or having the power to process data quicker without the initial outlay of the equipment, its running costs, and the ongoing maintenance. We can supply both windows and linux boxes to your specifications.

Working alongside our trusted partners, we provide secure private cloud hosting to suit any business. Our Cloud solutions, hosted in state-of-the-art UK data centres, combines the benefits of a dedicated infrastructure with the flexibility, reliability and on-demand resources of the public cloud.

Your data security is our top priority. So, we only work with a cloud providers that are Cyber Essentials Plus, ISO 9001 and 27001 accredited, guaranteeing you a high-level service in line with stringent data protection standards. What’s more, our cloud experts are here to help you every step of the way. We get to know your business goals and budget to find the right hosting solution for you. From implementation to ongoing after support, we make the whole process simple.

With our fully managed IT support, it’s like having your own IT department within your company. We’ll act as your strategic technology partner, who understands your business IT requirements inside out.

What We Deliver

Our all-inclusive managed IT support services will maintain and manage your IT infrastructure, and support your staff for a fixed monthly fee.

From day-to-day advice and troubleshooting through to diagnosis of complex problems and their resolution, we provide a fully managed IT support services with straightforward Service Level Agreements. We can take complete responsibility of your ICT infrastructure, and provide a comprehensive level of support which can include:

  • All business technology supported*
  • Inclusive remote & onsite options
  • Inclusive Service Desk support (remote support by telephone, email, Service Hub portal)
  • Reactive desk-side support & scheduled onsite visits**
  • 24/7 infrastructure management & monitoring
  • Scheduled preventative maintenance
  • Automated updates & patch management
  • Managed security & backups
  • Bespoke preventative ransomware protection
  • 3rd party supplier management (for any technologies not provided by us)
  • Asset & licencing management
  • Monthly Reporting for complete Transparency
Benefits of an IT-C Managed IT Support Contract

Industry-leading systems & tools

We have mature processes built in accordance with industry compliance and ISO, ITIL and SDI best practice. Our services are delivered using a suite of best-in-class IT Service Management (ITSM), Remote Monitoring and Management (RMM) and support tools providing the best customer experience possible.

Dedicated account management

You are allocated your very own technical account manager, who is on hand to ensure you get the most out of your IT, with our managed IT support services. Working closely with your own staff and project teams, they’ll formulate road-maps for all your business IT needs, to keep you and your systems up to date and future-proof.

Excellence in Customer Service

We work to KPIs that exceed industry benchmarks to deliver best-in-class service. We do not employ call handlers, you will always speak to a highly skilled engineer who will deal with your issue asap focusing on a first-touch fix appraoch.

Best of Breed Solutions

We complete a free of charge audit of your systems and setup. You will have access to our comprehensive range of industry leading solutions to help standardise across your IT infrastructure, driving increased efficiency & productivity.

Discount on additional services

As a valued managed IT support client, you will receive a discount on additional services such as our consultancy hourly rate for new installations and upgrades, and for complex projects such as major system roll outs and office relocations.

No hidden fees

We are always transparent about our prices. There are no hidden fees with our IT managed support, so you will not have any unpleasant surprises. You only pay for what you need, and our fixed fee pricing model helps your cash-flow and financial planning.